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Official Apple service centre

Official Apple service centre.

We take care of your device at every stage — from diagnostics to repair. We use original spare parts and professional tools, and provide a warranty on all work performed.

Frequently asked question >_______Contact service >

Repair and maintenance.

Click on a device or service to learn more.

iPhone

We perform diagnostics, clean external components without opening the device, and replace faulty parts. We transfer data from your old device to a new one, and update or reinstall iOS. Completion time depends on the type of service, device condition, and data volume.

Frequently asked questions >

Contact service

Service with care for your device.

Before repair, service center engineers perform diagnostics: they identify the cause of the issue, propose a solution, and immediately provide the cost and repair timeframe.

✔ Genuine spare parts.
✔ 90-day warranty on the replaced spare part.
✔ Price and timeline are confirmed before work begins.
✔ Clear diagnostics and repair process.
✔ You can ask a specialist any questions before your visit.

Contact the service center Find the center on the map.

Transparent service process

You will always know what stage your device is at.

Diagnostics
Engineers inspect the device using professional equipment to detect even hidden faults.
Approval
We agree the repair timeline and cost with you.
Repair
We fix the issue and notify you when your device is ready.
Device handover
You collect your repaired device with a warranty on the completed work.

Prepare for your visit to the service center

01 | Create a backup of your data. This can be done either independently or at our store or service center.

02 | Turn off the “Find My iPhone” feature on your iOS device or the “Find My Mac” feature on your MacBook or iMac.

03 | Remove the case from the device, as well as any protective film or screen protector.

04 | Bring any accessories that may be related to the issue.

If you are applying for warranty service, please bring your purchase receipt and warranty certificate with you.

Devices containing customers’ personal data are not accepted in order to protect personal data.

Contact service

Contact the service center.

Contact us via messenger to receive a remote consultation. Follow our social media pages to stay updated on the latest offers from the Apple Authorized Service Center in Uzbekistan.

Tashkent

iSpace | Tashkent City Mall
iSpace Store, 1st Floor, 7 Botir Zakirov Street, Tashkent
Daily: 10:00 AM – 8:00 PM
+99890 809-57-07

Still have questions? You will find the answers here.

СSpecial center employees do not have the right to access the lock—this is Apple's policy.

You should contact Apple support yourself:

1. Download the «Apple Support» application to another device
2. Changing the region
3. Go to Services > iCloud > Passwords and security > Security issues > Phone support
4. Enter a phone number and order a call

The support service operates on weekdays from 10:00 to 19:00.

You must contact Apple support yourself.

To do this, follow these steps:

1. Download the «Apple Support» app
2. Change the region in the app
3. Go to Services > iCloud > Passwords and security > Phone support
4. Order a call from Apple Support

Support is available on weekdays from 10:00 to 19:00.

The only solution in this case is to reinstall the operating system at an Apple Authorized Service Center, which will result in the complete loss of all data.

⚠️ Before the reinstallation, you must know the password for your Apple ID as the device owner. Without it, access to the device after reinstallation will be restricted.

Message us on Telegram or visit an Apple Authorized Service Center.

Without diagnostics, it is impossible to determine the cause — it may be either a software or hardware issue.

Message us on Telegram or contact an authorized service center.

⚠️ Be sure to back up your data before your visit.

Service Pricing:

Standard Diagnostics:
• iPhone / iPad — 100,000 UZS
• Mac — 200,000 UZS
• Mac Liquid Damage — 250,000 UZS
• AirPods — 70,000 UZS
• Apple Watch — 70,000 UZS

Express Diagnostics:
• iPhone / iPad — 200,000 UZS
• Mac — 400,000 UZS
• Mac Liquid Damage — 500,000 UZS
• AirPods — 140,000 UZS
• Apple Watch — 140,000 UZS

Diagnostic Turnaround Time:

Standard Diagnostics:
• iPhone / iPad — 2–3 days
• MacBook — 2–3 days
• Accessories — 1–2 days

Express Diagnostics:
• iPhone / iPad — 1–2 hours
• MacBook — 2–3 hours
• Accessories — 1–2 hours

To confirm current service pricing, contact our Apple Authorized Service Center by phone or visit us in person.

⚠️ Device data is erased during diagnostics. Please back up your device before bringing it in for service.

Write to us on Telegram or contact an authorized service center.

• Standard diagnostics — 70,000 UZS, turnaround time: 1–2 days
• Express diagnostics — 140,000 UZS, turnaround time: 1–2 hours

1. Turn off the device and do not use it under any circumstances.
2. Do not carry the device in your pocket — it is better to place it in a box and bag.
3. Contact the service center as soon as possible: this case requires urgent service.

Message us on Telegram or contact an authorized service center.

The delivery time for spare parts depends on their availability from the manufacturer. On average, the waiting time is up to 30 days for all Apple device models.

All parts are supplied directly through Apple’s official channel. Ordering, delivery, and import procedures may take longer than originally planned. However, you will receive genuine components with a 90-day warranty.

Yes, the estimated delivery time is up to 30 business days. Message us on Telegram to place an order at an authorized service center.

Your Mac requires servicing.

Our service center provides paid cleaning services:
• Removing dirt from the case (without lifting keys) — UZS;
• Removing dust inside (without replacing thermal paste) — UZS;
• Comprehensive cleaning with thermal paste replacement — UZS.

If you are not sure which service you need, message us on Telegram — we will help select exactly what you need.

Warranty Terms and Conditions:

The warranty period for Apple Inc. primary products is 12 months.
The warranty period for keyboards, mice, cables, adapters, power adapters, power supplies, batteries, rechargeable batteries, cases, and bags is 90 calendar days;
Apple Inc. and ASBC UZBEKISTAN are not responsible for the preservation of any data or installed software on devices submitted for warranty service.
The customer may install compatible additional equipment independently and bears full responsibility for its proper installation, use, and any consequences resulting from such actions.
Reinstallation or recovery of software is not included in the warranty service.
The warranty does not cover mechanical damage to glass, plastic, painted, or enamel-coated parts of the device.
The warranty does not cover cosmetic defects of the device.

Warranty service is not provided in the following cases:

If the device or its transportation packaging has mechanical damage.
If the original packaging, documentation, or complete set of accessories is missing.
If there is evidence that the device has been repaired or opened by a non-authorized service center.
If the user has violated the operating instructions or safety requirements.
If the device has been damaged due to power surges or non-compliance with electrical power standards during use.
If the device has been damaged as a result of third-party software.
If the device has been damaged due to the ingress of foreign substances or objects, including liquids, insects, dust, etc.
If access to the device cannot be provided, including cases where the user refuses to disable security features such as Screen Lock, Find My iPhone, or similar protections.

iSupport is the official Apple Service Provider in Uzbekistan.

Professionalism, high quality, and speed of work execution are the three main characteristics of the Apple service center. We have a staff of highly qualified specialists who perform repairs on equipment of any complexity according to Apple standards.

We only have new and original parts that we receive directly from the manufacturer's factories. The repair itself is performed using advanced equipment - it allows for the rapid and careful elimination of malfunctions while maintaining the remaining warranty period.

Authorized service centers are located in Tashkent. We perform diagnostics, warranty, and paid repair of equipment—we will be happy to assist you with any issues related to Apple.

Official Apple service centre.

Repair and maintenance.

iPhone

Service with care for your device.

Transparent service process

Contact the service center.

Still have questions? You will find the answers here.

What should you do if the phone is locked after signing in to someone else’s iCloud?

Forgot iCloud password?

Forgot your device passcode or Screen Time passcode?

Is your phone overheating, freezing, or draining quickly?

How much does diagnostics cost?

Is your AirPods case not charging?

Is the device battery swollen?

What is the approximate waiting time for device parts?

Why has the part delivery time increased?

Can ear cushions for AirPods Pro | Max be ordered? How can this be done?

What should you do if your MacBook is clogged with dust and overheating?